With COVID-19 cases spiking, another national lockdown may be just around the corner. Adding a Virtual Sales Assistant from Envolve Tech is a quick and easy way to make your website "lockdown ready."
Consumers are furious with online retailers who are cutting customer service contact options. Instead of restricting access to support, retailers should be adding new options. Here's how:
Envolve Tech is delighted to welcome a new member to the team this month: Dan Amarquaye, who joins us as our new Head of Partnerships.
Live chat can provide great customer service, but is expensive and rarely generates sales. The Envolve Tech A.I. can do both, and is easy to integrate with existing live chat solutions.
60% of online chat users are considering a purchase, but most online retailers treat online chat purely as a customer service channel. This is an easy mistake to make. Here are three examples of actual online customer conversations using the Envolve Tech A.I. on our partner retail sites, all of which resulted in sales.
Envolve Tech’s sales conversion technology went live with its first partner from the Impact network on 10th March. With the addition of Impact to AWIN, Webgains, TradeDoubler and Affiliate Future, Envolve Tech is now live on retailer sites across five major networks.
Envolve Tech has been shortlisted by the judges of the 2020 Performance Marketing Awards in three categories: Best Affiliate Marketing Innovation, Best Customer Conversion Platform and Best Performance Marketing Technology
One of the biggest events in the affiliate industry calendar, Affiliate Summit West, was held in Las Vegas earlier this month. Three members of the Envolve team made the trip, and had an amazing four days of meeting customers, network managers, and fellow publishers (and experiencing a bit of Las Vegas in the process).
Clove, a huge electronics online retailer selling thousands of mobile phones, laptops and accessories every month, were looking for a solution to up-sell other products and increase onsite conversion 24/7 using personalisation.
How you can use a live chat platform in tandem with Convert to utilise both our AI technology and work with an existing provider such as Zendesk.
Recognising Britain’s game changing entrepreneurs
Every business faces the same question when it comes to customers: how do we keep people engaged?
It’s a common complaint about the growing role of technology in our lives - “I just want to talk to a human being!”