Live chat without an A.I. layer is costing retailers money

Ned Vaught
March 19, 2020

Live chat can provide great customer service, but is expensive and rarely generates sales. The Envolve Tech A.I. can do both, and is easy to integrate with existing live chat solutions.

Better than human? Three unlikely sales closed by the Envolve Tech A.I.

Emma Smith
February 20, 2018

60% of online chat users are considering a purchase, but most online retailers treat online chat purely as a customer service channel. This is an easy mistake to make. Here are three examples of actual online customer conversations using the Envolve Tech A.I. on our partner retail sites, all of which resulted in sales.‍

Envolve Tech now live with retailers from 5 major networks

Ned Vaught
March 19, 2020

Envolve Tech’s sales conversion technology went live with its first partner from the Impact network on 10th March. With the addition of Impact to AWIN, Webgains, TradeDoubler and Affiliate Future, Envolve Tech is now live on retailer sites across five major networks.

Clove uses conversational recommendations to deliver over 400% ROI

Steve Davis
February 20, 2018

Clove, a huge electronics online retailer selling thousands of mobile phones, laptops and accessories every month, were looking for a solution to up-sell other products and increase onsite conversion 24/7 using personalisation.

How we're handling handover

Steve Davis
February 20, 2018

How you can use a live chat platform in tandem with Convert to utilise both our AI technology and work with an existing provider such as Zendesk.

Why conversational marketing is worth talking about

Emma Smith
February 20, 2018

Every business faces the same question when it comes to customers: how do we keep people engaged?

Why FAQ pages are past their sell-by date

Steve Davis
February 20, 2018

It’s a common complaint about the growing role of technology in our lives - “I just want to talk to a human being!”

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