THE ENVOLVE A.I IDENTIFIES SALES OPPORTUNITIES, RECOMMENDS THE RIGHT PRODUCT, AND CLOSES SALES

Convert 20% of online chats into sales with zero impact on customer service support

Envolve is a performance marketing channel which Increases on-site conversion and average order value, while reducing re-marketing costs.

Working with:

Digital Sales Assistant

4 simple steps to turn online chat into a sales channel

17%
Conversion Rate
40%
Click Through Rate
CHAT

Our chat A.I. analyses customer questions  to identify intent. Customer service enquiries which need a human response are passed on to your support team. Sales enquiries are taken through an automated sales funnel, matching customers with products from your website and product feed.

A.I driven sales

Using artificial intelligence our system analyses customer language to identify the exact products that will most satisfy your customers. 20% of chats are converted into sales.

products

All product information presented by Envolve comes from your product feed. Retailers retain total control over content.

tracking

Our software tracks sales all the way through to completion.

FEATURES

Fully customisable tone and content

Natural, accurate chat responses

Product recommendations based on individual customer conversations

Customisable handover to any customer support service

Full access to a chat analytics dashboard

Recommended updates to FAQs based on chat analytics

Give customers what they ask for

Is your customer support team trained to convert sales?

60% of online chats are pre-sales product enquiries. Envolve converts 20% of all chats into sales.

HOW ENVOLVE CONVERTS SALES YOU MIGHT OTHERWISE MISS

60% of customers accessing online chat are considering a purchase. Customer service, whether live or automated, is normally not equipped for sales, and sales conversions are not regularly measured. Before handing over to a support team, Envolve analyses customer language and converts potential sales before handing over to customer service.

HOW MUCH TIME DOES IT TAKE TO SET UP?

The Envolve onboarding process is straightforward, with little integration required. With the right information Envolve can be up and running within a few days. After signing up for Envolve our onboarding specialists will oversee integration. Speak to our team to get an estimate for your individual business.

HOW DO I ADD ENVOLVE TO MY SITE?

Through tag manager, your network or yourself, all you need to do is install our tag on your website, we provide you with a few lines of Javascript and you're set.


HOW MUCH DOES IT COST?

Envole is a performance marketing partner. There are no sign up costs, subscription fees, or running costs. Envolve is available through all major affiliate networks, including AWIN, TradeDoubler, and Webgains.

"We have seen fantastic results from the very start, it’s proving very beneficial in driving new sales by instantly answering all types of queries from customers giving us benefits of assisted sales. The conversion rate from the channel is over 15%, higher than expected, but what’s more pleasing is we are now seeing daily sales with a great EPC, well over the average".
y
Commercial Director, Affiliate Future

Are you missing sales?

Customers use online chat to ask pre-sales questions. Are you answering them? 24/7?

Envolve converts 20% of online chats into sales. This ups onsite conversion, cuts customer service costs, and reduces costs for re-marketing to customers who leave your site without buying. Can you afford not to convert 20% of online chats into sales?

Case Studies

From retail to beauty, lead-gen to fashion, EnvolveConvert helps e-commerce retailers improve their engagement and increase their sales

Trusted Clients

Turning online chat into sales every day

Get In Touch

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.